✓ AR Heating & Gas - Servicing the North East for over 15 years.
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Covering the North East from our DH4 base

Based in Houghton le Spring, AR Heating & Gas covers Tyne and Wear, County Durham and parts of Northumberland for boiler installation, repair, servicing and LPG work. Use the postcode checker below to confirm coverage.

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Check if we cover your area
Enter your postcode to confirm coverage. Our service radius is around 25 miles from our base at DH4 6GQ in Houghton le Spring.
Years serving the North East
Coverage radius from DH4
Across 69 Google reviews
Average call back time

A local engineer who actually knows the area

AR Heating & Gas was founded in Houghton le Spring and has been serving the wider North East for over sixteen years. We know the difference between a 1960s back boiler in a former pit village in DH5, a 1970s system boiler in a Washington new town estate, and a modern combi in a Gosforth flat. That local knowledge means faster diagnosis, fewer second visits, and parts ordered correctly first time.

The water across our coverage area varies considerably. Sunderland and the coast are softer, the Durham limestone aquifer makes parts of DH1 and DH6 noticeably harder, and that affects how quickly heat exchangers scale up. We adjust our installation and servicing approach accordingly. It is detail like this that separates a local Gas Safe engineer from a national call out service.

We are based at 23 Wingate Grange, Houghton le Spring, DH4 6GQ. If you are within 25 miles of that postcode, we cover you. If you are slightly outside, ring us anyway.

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Why book a local engineer over a national company

There is no contest on response times, accountability or quality of finish. Here is what you actually get from a local Gas Safe engineer.

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On site within hours, not days
Most national companies subcontract repair work to local engineers anyway, but the booking goes through a call centre first. Cut out the middle layer.
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One engineer, full accountability
When Alex installs your boiler he is the same person who services it next year. There is no rotation of strangers in your house and no buck passing if something needs revisiting.
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Genuine local knowledge
Different parts of the North East have different housing stock, different water hardness, and different common faults. Knowing this matters.
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Honest pricing
Fixed prices given before work starts. No upselling, no commission targets, no pressure to replace what only needs a repair.
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Direct line to the engineer
When you call 0191 540 2051 you get Alex or someone in his small team, not a call centre script.
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Backed by 69+ five star reviews
All from real customers in the area we cover, including 103 reviews on Checkatrade where every job is verified.

Coverage area FAQs

Common questions about where we work, how far we travel, and what counts as in our area.

What is your service area exactly? +
We work within roughly 25 miles of our base in Houghton le Spring (DH4 6GQ). That covers Tyne and Wear in full, most of County Durham, and parts of southern Northumberland. Use the postcode checker above for an instant answer.
Do you charge a call out fee for areas further out? +
Standard call out fees apply across our usual service area. For jobs at the edge of our radius or just outside it, we will be upfront about any travel charge before we book. There are never surprise costs added at the end.
Can you cover Northumberland or Tees Valley? +
We sometimes do, especially for larger installation jobs or LPG work in rural areas where specialist engineers are scarce. Give us a call with your postcode and we will tell you straight.
How quickly can you get to me in an emergency? +
If you are within our core service area we can usually attend the same day for emergencies. We keep a small van load of common parts ready to go so most repairs are completed in one visit.
Do you cover both natural gas and LPG? +
Yes. Alex is qualified for both natural gas and LPG, which is unusual for a one engineer business. LPG work tends to take us into rural Durham and Northumberland where mains gas is not available.
I am a landlord with properties across multiple postcodes. Can you handle them all? +
Absolutely. We work with landlords managing properties across our whole service area for annual gas safety certificates (CP12s), boiler servicing and repairs. We can schedule multiple properties together for efficiency.

Not sure if we cover you? Just ask.

If you are unsure whether your postcode falls within our area, the fastest way to check is to call us directly. Most calls are answered within an hour.

Call 0191 540 2051

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