AR Heating & Gas - Servicing the North East for over 15 years.
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We are LPG specialists in the North East.

If your property runs on LPG (liquefied petroleum gas) from a bulk tank or cylinders rather than mains gas, you need a specialist. Most heating engineers cannot legally work on LPG. We are Gas Safe LPG engineers covering Sunderland, off grid villages and properties without mains gas across the region.

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Qualified LPG engineers
Landlord CP12 Certificate
Services, Repairs & System Checks

What is LPG?

LPG stands for liquefied petroleum gas. It is the fuel used in homes that are not connected to the mains gas grid, which is around 4 million households across the UK and a meaningful share of rural properties in Sunderland, Durham and the wider North East. LPG is delivered as a liquid in either a bulk tank in the garden or in cylinders, then released as gas when you need to heat your home, run hot water, or cook.


The thing most people do not realise: a regular Gas Safe registered engineer cannot work on LPG. The qualification is separate. Most engineers do not bother to get it because the customer base is smaller and more rural. That leaves people in off grid properties stuck when something goes wrong.

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Why a specialist matters for LPG

Liquid Petroleum Gas behaves differently to natural mains gas. It is heavier than air, stored under pressure, delivered from bulk tanks or cylinders rather than a pipe network, and burns at a different rate. Engineers need a separate ACS qualification to work on LPG appliances and most North East installers do not bother to get it because the customer base is smaller and more rural.

That creates a problem for anyone living in a property without mains gas. When something goes wrong, finding a qualified engineer who will actually drive out to you can be hard.

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Straightforward pricing, no surprises.

Every LPG job is priced up front. You will know exactly what it costs before any work starts, with no call out shocks and no inflated parts charges. Because LPG work varies by appliance, system and location, the fairest thing is to give you a clear quote for your job rather than a one size fits all figure. Tell us the make and model of your appliance and what is going on, and we will give you a price.

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Frequently Asked Questions about LPG

The questions we are asked most often by LPG customers across the North East.

What is the difference between LPG and mains gas? +
Mains gas (natural gas) is delivered through a pipe network from the National Grid. LPG (liquid petroleum gas) is delivered as a liquid in bulk tanks or cylinders, then vaporised before use. LPG is heavier than air so any leak settles at low level, which makes it more dangerous than natural gas in confined spaces. Engineers need a separate ACS qualification to work on it.
How often should an LPG boiler be serviced? +
Every 12 months, the same as a natural gas boiler. Most manufacturer warranties require an annual service to remain valid. LPG combustion runs slightly hotter than natural gas, so heat exchangers and burners benefit from regular cleaning to maintain efficiency.
Do I need a landlord gas safety certificate for an LPG property? +
Yes. The Gas Safety (Installation and Use) Regulations apply equally to LPG. If you let a property with any LPG appliance, you need an annual gas safety certificate from a Gas Safe registered engineer with the LPG qualification on their card.
Can I switch from LPG to mains gas? +
Only if your property has access to a mains gas connection. Many rural North East properties simply do not. If a connection is available, the switch involves a new boiler, a meter installation, and decommissioning the LPG tank. We can advise on whether it is cost effective for your situation.
How long does an LPG service take? +
A standard LPG boiler service takes around 60 to 90 minutes. A landlord CP12 with one additional appliance takes about the same. Health checks are quicker, around 30 to 45 minutes. We allow proper time on every job rather than rushing to fit more in.
What if I am outside your usual service area? +
Call us anyway. LPG engineers are scarce in this region and we routinely travel further for LPG work than we would for natural gas. We will be straight with you about whether a job makes sense given the distance.

Where we cover for LPG

LPG demand follows where the mains gas grid does not reach. We cover LPG work across:

  • Rural County Durham including Weardale, Teesdale and the villages around Stanhope, Wolsingham, Frosterley and Tow Law
  • Properties without mains gas across our full 25 mile service radius from Houghton le Spring
  • Holiday lets, converted barns and rural lettings requiring annual landlord certificates
  • Static caravans and lodges on permanent residential sites where LPG is the primary fuel

If you are off grid and need an LPG engineer, give us a call. We routinely travel further for LPG work than for natural gas because the alternative is often nobody at all.

Need an LPG engineer? Get straight through.

Call AR Heating & Gas directly. No call centre, no waiting list, no being passed around. Most calls answered within an hour and a same week appointment for non emergencies.

Call 07579 760 536
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