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How Much Does a New Boiler Cost in the North East?

New boilers from us start at £1,790 fitted. Whether yours costs that or more depends on your house and the job, not on who you speak to. This guide explains what moves the price for homes in Sunderland, Durham, Newcastle and the towns around them, and how to get your exact figure without anyone knocking on the door.
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The short answer, and why it is not one number

If you have searched for the cost of a new boiler, you will have seen figures all over the place. That is because two homes on the same street can need very different jobs. Taking a combi off the kitchen wall and putting a new combi in the same spot is the simplest install there is. Ripping out a back boiler, a hot water cylinder and two tanks in the loft, then fitting a combi somewhere else, is a different day's work entirely.

Our prices start at £1,790 fitted, with Worcester Bosch, Vaillant and Baxi boilers. Your price is worked out from what is actually in your house. You answer a few questions in our online quote tool, you see a fixed price, and an engineer confirms it at a free survey before anything is booked. The figure you agree is the figure you pay.

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New combi boiler, showing what a fitted boiler costs to install
£1,790
New boiler from
12 yr
Warranty up to
2010
Fitting boilers since
4.9★
Google rating

What actually drives the cost of a new boiler

When we price a job, these are the things we look at. If you know which of them apply to your home, you already have a good idea whether you are near the starting price or above it.

A like for like combi swap

This is the cheapest job. You already have a combi, it stays in the same place, the gas pipe is the right size and the flue can go out through the same hole. Most of the work is draining down, swapping the boiler, cleaning the system and commissioning. Plenty of terraces and semis across Sunderland, Washington and Durham fall into this group.

A system boiler, or converting to a combi

If you have a cylinder in the airing cupboard and tanks in the loft, you have two choices. Keep the stored hot water and fit a new system or regular boiler, or take the tanks out and go to a combi. A conversion means extra pipework, capping off old feeds and more hours on site, so it costs more than a straight swap. It often pays you back in space and simplicity, but it only suits homes with decent mains water flow and usually one bathroom in use at a time.

Moving the boiler

Moving the boiler to a different wall or room means new runs for gas, heating flow and return, cold water, hot water, the flue and the condensate pipe. The further it moves, the more it costs. Sometimes it is worth it, for example to free up a kitchen cupboard. Sometimes leaving it where it is makes more sense, and we will say so.

Flue changes

Today's rules on where a flue can come out are stricter than when many older boilers went in. If the old position is too close to a window, a boundary or a neighbour's wall, the new flue may need a different route, a plume kit or a vertical flue through the roof. We check this on the survey, not on the day.

The condensate route

Every modern boiler makes acidic water that has to drain away. The best route is inside, to a waste pipe or a sink trap. If it has to run outside, it needs to be the right size and insulated, because a frozen condensate pipe is one of the most common winter faults in the North East. Getting this right adds a little to the job and saves a lot of cold mornings.

Radiators and the state of the system

A new boiler on a dirty system is asking for trouble. We clean the system as part of the install. If radiators are badly sludged, cold at the bottom or leaking, a full power flush or a few new radiators may be worth doing at the same time. That is extra, and we will tell you whether we think you need it or not.

Magnetic filter and controls

A magnetic filter is part of our standard install, because it catches the sludge that kills boilers early. Controls are where you have a choice. A basic programmer and thermostat is fine for many homes. A smart or weather compensating control costs more but can make the heating easier to run. Some manufacturer warranties also depend on the controls fitted, and we will tell you if yours does.

Taking out a back boiler or tanks

A back boiler sits behind a gas fire in the fireplace, and plenty are still working in older North East terraces and council houses. Removing one, along with the fire, the cylinder and the loft tanks, is the biggest price mover on this list. We cover it in detail on our back boiler replacement page.

Engineer fitting a boiler at a fixed price agreed before the job

What the £1,790 starting price covers, and why a fixed price matters

Our new boilers start from £1,790 fitted. That covers the boiler, parts and labour, removing the old unit, cleaning the system, a magnetic filter, commissioning, and registering the manufacturer warranty in your name. If your job needs more than that, such as a conversion or a move, it is in your price before you agree to anything.

A fixed price matters because boiler jobs have a habit of growing once the old one is off the wall. A quote that says "approximately" or "subject to what we find" leaves you exposed to that. Ours does not change on the day. We survey first precisely so there are no surprises halfway through the job.

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Paying for it: finance, warranties and grants

Spreading the cost

Very few people plan for a boiler. If paying in one go is not realistic, finance is available through Ideal4Finance, subject to status. You get your fixed price from us first, then decide how to pay it. The two are separate, so applying does not commit you to the install. Our boiler finance page has the calculator, the terms and a representative example.

Warranties up to 12 years

The warranty is part of what you are paying for. Depending on the model, the boilers we fit carry manufacturer warranties of up to 12 years, which we register for you. To keep it valid, the boiler needs a service every year. When you compare quotes, compare the warranty length as well as the price, because a cheaper boiler with a short warranty can cost more over ten years.

Grants

Some households can get help towards a new boiler. Most schemes are aimed at lower income homes that are expensive to heat, and ECO4 is the main one. Whether you qualify depends on your circumstances and your property, so read our guides to boiler grants in the North East and ECO4 boiler grant eligibility before you decide how to pay.

How to get your exact price

The quickest way is our online quote tool. It asks a few simple questions about your home and your current boiler. You see fixed prices for boilers that suit your home in about a minute. Nobody visits unless you ask. When you are happy, a Gas Safe engineer does a free survey to confirm the details, and then we book a date.

If you would rather talk it through first, ring 0191 540 2051 and you will speak to an engineer, not a salesperson.

Which kind of job is yours?

A quick way to see where your home sits before you get your price.

🔥
Combi to combi, same place
The simplest job and closest to our starting price. Usually one day.
📍
Combi, but moving it
New runs for gas, water, flue and condensate. Costs more the further it goes.
🚿
Tanks to combi
Cylinder and loft tanks come out. More pipework and more time than a swap.
🏠
Back boiler conversion
Fire, back boiler and tanks removed, new boiler fitted elsewhere. The biggest job.
🌡️
System boiler and cylinder
For busier homes with two bathrooms. Keeps stored hot water for two showers at once.
🧹
Old, sludged system
May need a power flush or new radiators alongside. We will tell you if it does.

Where we fit new boilers

We are based in Houghton le Spring and fit boilers across Sunderland, Durham, Newcastle, Washington, Gateshead and the towns in between. The starting price is the same wherever you are in our area. Each town page explains what the local housing means for your install:

Not listed? See the areas we cover or ring and ask.

Not sure you need a new boiler yet?

A repair is sometimes the cheaper and more sensible answer, especially on a boiler that is only a few years old. Our repair or replace guide helps you weigh it up honestly.

Repair or replace?

Heating Advice & Guides

More reading before you choose a boiler.

Paying for a new boiler monthly, how it actually works Guides
September 17, 2026
What to ask before you agree to pay for a boiler in instalments, and why the price should always come before the mont...
+
Hard Water in Sunderland and What It Does to Your Boiler Boiler Problems
September 14, 2026
Most of the North East drinks soft water. Sunderland does not, quite, and your boiler knows the difference.
+
Nine Reasons Boilers Fail in Winter in the North East Boiler Problems
September 13, 2026
The same nine faults, every year, in roughly the same order. Here is the list and what stops each one.
+

New boiler cost questions

Straight answers about what a new boiler costs and how the price is worked out.

How much does a new boiler cost? +
Our new boilers start from £1,790 fitted. Your price depends on the boiler you choose, whether it is a straight swap or a conversion, whether it moves, and the state of your existing system. The online quote tool gives you a fixed price for your home in about a minute.
Why do quotes for the same boiler vary so much? +
Because the boiler is only part of the job. Flue routes, condensate drainage, pipework, system cleaning, controls and whether anything needs removing all change the work involved. Always check what a quote includes and whether it is fixed.
What is included in the £1,790 starting price? +
The boiler, parts and labour, removing the old unit, cleaning the system, a magnetic filter, commissioning and registering the manufacturer warranty in your name. Anything extra your home needs is shown in your fixed price before you agree.
Does it cost more to change from a tank system to a combi? +
Yes. Taking out the cylinder and loft tanks means more pipework and more time on site than a like for like swap. Many people think it is worth it for the space and the mains pressure hot water.
Does replacing a back boiler cost more? +
Yes, it is usually the biggest job we do on a standard house, because the fire, back boiler and often the tanks all come out and the new boiler goes somewhere else. We give you a fixed price after a survey or through the quote tool.
Is the price fixed, or can it go up on the day? +
It is fixed. We survey before we fit so there are no surprises. The price you agree is the price you pay.
Can I pay monthly? +
Yes. Finance is available through Ideal4Finance, subject to status. Get your fixed price first, then use the calculator on our boiler finance page to see what the monthly payments would look like.
Am I eligible for a boiler grant? +
Possibly. Most grants, including ECO4, are aimed at lower income households in homes that cost a lot to heat. Our guides to boiler grants in the North East and ECO4 eligibility explain who usually qualifies.
How long is the warranty? +
Up to 12 years, depending on the model. We register it with the manufacturer for you. An annual service keeps it valid.
Do you charge for the survey? +
No. The survey is free and there is no obligation to go ahead. We send the engineer who would do the work, not a salesperson.

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