Boiler Repair in
Gateshead
Set prices for the parts that fail most
The £96 visit pays for finding the fault. If we can put it right without parts in that hour, that is your whole bill. If a part is needed, you get the price from this list before anything is ordered, and you are free to say no.
These prices exclude your £96 inspection
What our customers say
Reviews from homeowners across the North East.
How a Gateshead repair visit runs
Gateshead is about 10 miles from our base in Houghton le Spring, around 20 to 25 minutes by road up the A1. We cover the whole borough, along with Newcastle across the river, Washington, Chester le Street, Stanley and South Shields.
The housing sets the pattern. Tyneside flats in Bensham and Saltwell put two boilers in one narrow building, so flues and condensate pipes run through tight spots at the back and often sit close to a neighbour's window. Estates in Felling, Heworth and Wrekenton have modern combis hung on old pipework. Bigger semis in Low Fell and Whickham ask a lot of one combi.
So the visit starts by listening, then testing rather than guessing. Gas pressure at the inlet while the burner fires, the flue checked from end to end, every safety device proved, and the boiler run on heating and hot water. In the flats that check always takes in the flue terminal and the condensate route, because plenty of repeat faults there start outside the boiler.
Gateshead housing and the faults it throws up
Most of our Gateshead work falls into two groups. There are the older streets near the river, full of Tyneside flats and terraces. Then there are the estates and bigger houses spreading out towards Low Fell, Heworth and Whickham. Each group has its own habits.
Tyneside flats in Bensham and Saltwell
An upstairs flat and a downstairs flat usually have a boiler each, packed into one narrow building. That squeezes the flue and condensate routes. A condensate pipe can run a long way along a back wall before it reaches a drain, and a flue may sit close to a neighbour's window. When one of these boilers locks out, the cause is very often the route rather than the appliance. We cover the rules in our guide to boilers in Tyneside flats.
Estates in Felling, Heworth, Pelaw and Wrekenton
Lots of these homes had their heating updated in stages, so you find a modern combi hooked up to old radiators and old pipe runs. Sludge from that pipework ends up in the new boiler, where it blocks the plate heat exchanger and starves the pump. Hot water that runs warm, then cold, then warm again is the usual sign.
Larger homes in Low Fell and Whickham
More radiators and more bathrooms mean more load. When the hot water gives up with two taps running, it might be a sticking diverter valve, or it might be a combi that was always too small for the house. We measure the mains flow before suggesting anything, so you do not pay for the wrong fix.
Parts we carry
The van holds the parts that fail most on the common brands: sensors, electrodes, diverter valve cartridges, pumps and fans for the popular models. That means many repairs can be finished on the first visit. If the part is not on board, we order it, and the price is agreed with you first.
Repair or replace, told straight
If your boiler is old and the repair is big, we say so. If it has plenty of life left, we say that too and fix it. Full price details are on our boiler repair cost page.
Makes we repair in Gateshead
Whatever badge is on the front, we work on it, and the common spares travel with us.
Gateshead postcodes and neighbourhoods we cover
We come across from our base in Houghton le Spring, about 10 miles away. The price is the same wherever you are in the borough.
- NE8: Bensham, Saltwell, Deckham, Shipcote and the streets near the quayside.
- NE9: Low Fell, Sheriff Hill, Wrekenton, Harlow Green, Beacon Lough and Springwell.
- NE10: Felling, Heworth, Pelaw, Windy Nook, Leam Lane and Wardley.
- NE11: Dunston, Lobley Hill, Teams and the houses around Team Valley.
- NE16: Whickham, Sunniside, Swalwell and Marley Hill.
If your street is not named here, it is almost certainly still covered. Ring 0191 540 2051 with your postcode and we will confirm.
Questions Gateshead customers ask about repairs
Straight answers for homes in NE8, NE9, NE10, NE11 and NE16.
Can you repair a boiler in an upstairs Tyneside flat in Bensham? +
What will I pay for a boiler repair in Gateshead? +
My shower runs hot then cold. Is the combi broken? +
The flue from my Saltwell flat comes out close to the flat below. Is that a problem? +
Our Whickham house has two bathrooms and the hot water cannot keep up. Is that a fault? +
Do you travel to Whickham and Low Fell? +
Can I just keep topping up the pressure? +
Should I repair my old boiler or replace it? +
Reading for Gateshead homeowners
Guides from our engineers on faults, pressure, flats and more.
Buying a New Boiler
Boiler Servicing
Other Gateshead pages and nearby areas
If the problem is more urgent, or you are thinking about a service or a replacement, these are the Gateshead pages to read next.
Our other services in Gateshead
Boiler repair in neighbouring towns
- Boiler repair in Newcastle
- Boiler repair in Washington
- Boiler repair in Chester le Street
- Boiler repair in Stanley
- Boiler repair in South Shields
For how we handle repairs across the whole region, see our main boiler repairs page.
Code showing on the boiler? Put it into the error code checker, or read up on the three we get called out to most: Vaillant F28, Baxi E133 and Worcester Bosch EA. Locked out twice on the same code? Book a fixed price repair.
Unsure if you fall inside our patch? Call 0191 540 2051 and we will tell you straight away.