✓ AR Heating & Gas. Servicing the North East for over 16 years.

Boiler Servicing in
Gateshead

Upstairs flat in Bensham, semi in Low Fell or a house up in Whickham, the yearly service is the same careful job, with extra attention on the flue and condensate routes that Tyneside flats make tricky. From £80 + VAT across NE8 to NE11 and NE16, about 10 miles from our base.
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Due a boiler service in Gateshead? From £80 plus VAT, booked in a couple of minutes. Call 0191 540 2051
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Years experience
£80
Services from
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Gas Safe registered
Gas Safe registered engineer carrying out an annual boiler service

What you are told when the service is done

You should not have to guess whether the service went well. We tell you what the combustion reading was, whether the gas rate matches the maker's figure, how the flue and its terminal looked, and whether every safety device worked when tested.

In the older streets of Gateshead many boilers sit in flats, with the flue and the condensate pipe squeezed out through a tight gap. Those two routes get a careful look on every visit here.

Found something? We explain it, price it, and leave the choice with you.

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✓ Flat or house, get your Gateshead boiler checked while the weather is kind. Book a service now

Servicing boilers in Gateshead's Tyneside flats

Bensham and Saltwell are full of Tyneside flats: pairs of homes, one upstairs and one downstairs, each with its own front door and, these days, its own boiler. That layout is lovely to live in and awkward for a boiler. Space is tight, the flue often has to leave through a side or rear wall close to windows or the neighbour's flat, and the condensate pipe from an upstairs boiler can have a long way to fall before it finds a drain. Our post on Tyneside flat boiler rules explains why the positioning matters so much.

On a service in one of these flats we check that the flue terminal is still clear of openings and not blocked by anything added since it was fitted, such as a new window, extractor or extension. We also follow the condensate pipe all the way down. An upstairs condensate pipe that runs down an outside wall in thin plastic is the classic winter lockout.

The rest of the service

Every boiler, flat or house, gets the same core checks: a flue gas analysis, a gas rate test against the maker's figure, a clean and inspection of the burner, electrodes and heat exchanger, the seals, the condensate trap, the expansion vessel, and every safety device. The full list is on our boiler servicing page.

Houses further out

In Low Fell, Sheriff Hill, Whickham and the east side around Felling, Heworth and Pelaw, you are mostly into houses, with more room around the boiler. Those services are about spotting wear early and keeping the maker's warranty in place, because Worcester Bosch, Vaillant and Baxi all expect a yearly Gas Safe service on record.

Letting a flat?

Plenty of Gateshead flats are rented. If yours is, you need a landlord gas safety record every year. We can do it alongside the service in one visit, which is simpler for your tenant. See our landlord boiler service page.

What we check on a Gateshead service

A proper service is tested with instruments. These six checks are never skipped.

📊
Combustion reading
A flue gas analyser confirms the boiler is burning cleanly, with the result written on your record.
💨
Gas rate
We compare what the boiler is burning with the maker's figure, so drift is caught before it causes trouble.
🔍
Flue terminal position
Checked for clearance and blockage, which matters in flats where new windows or vents can end up too close.
🛡️
Safety devices
Each one is made to trip, so you know the boiler will shut down safely if it ever needs to.
🌡️
Vessel and pressure
The expansion vessel charge and system pressure are tested, a common source of cold weather faults.
💧
Condensate run
Followed from boiler to drain, including long drops from upstairs flats, and assessed for freezing.
No heat, or a boiler that keeps locking out?

That calls for a repair visit rather than a service. Diagnosis is a fixed price from £96 with a Gas Safe engineer, with no call out fee on top.

View boiler repairs

Gateshead postcodes and districts we cover

We cover all of Gateshead at the same price. It is about 10 miles from our base in Houghton le Spring.

Postcodes: NE8, NE9, NE10, NE11 and NE16.

Districts: Bensham, Saltwell, Low Fell, Sheriff Hill, Deckham, Felling, Heworth, Pelaw, Wrekenton, Dunston and Whickham.

For other work in Gateshead, see Boiler repairs, Out of hours cover if you are without heat right now, or a New boiler installation if yours is not worth keeping.

Call 0191 540 2051 to book.

Gateshead boiler service questions

From Tyneside flats in Bensham to houses in Whickham.

What does a boiler service cost in Gateshead? +
From £80 + VAT for a standard gas boiler, anywhere in NE8 to NE11 or NE16. We confirm the price before booking, and any extra work is quoted separately.
I live in an upstairs Tyneside flat in Saltwell. Is the service any different? +
The core checks are the same, but we spend longer on the flue and the condensate pipe. Upstairs flats often have a long condensate drop down an outside wall and a flue close to windows. We make sure both are still safe and sensible.
My neighbour below has a new window near my flue. Should I worry? +
Mention it when you book. Flue terminals need set distances from openings, and changes to a building after the boiler went in can affect that. We check it as part of the service and tell you if anything needs to change.
I let a flat in Bensham. Can you do the CP12 and the service together? +
Yes. The landlord gas safety record and the service are separate checks, but one visit covers both. That means one lot of access to arrange with your tenant.
Will a service keep my boiler warranty valid? +
For most makers, yes, as long as it is done every twelve months by a Gas Safe engineer. We leave a written record for you to keep.
Do you cover Felling, Pelaw and Dunston? +
Yes. We cover the whole borough, from Felling, Heworth and Pelaw in the east to Dunston and Whickham in the west, at one price.
How long does a service take? +
Around an hour for most boilers. Tight cupboards in flats or boxed in flues can add a little time.

Heating help from our engineers

Plain answers to common boiler questions.

What Is the Best Boiler for a North East Home? Buying a New Boiler
October 12, 2026
The best boiler is the one sized correctly for your house and fitted properly. Here is how the four brands we are ask...
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How Long Does a Boiler Service Take? And Every Other Job, Timed Boiler Servicing
October 12, 2026
A boiler service takes about an hour. A repair can be twenty minutes or two visits. A new boiler is a day. Here is wh...
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Boiler Brands
October 4, 2026
Vaillant vs Baxi boilers compared: model choice, installed price, reliability considerations and what really matters ...
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Book your Gateshead boiler service

From £80 + VAT. Flue position, condensate run and every safety device checked, with the readings explained. You decide on anything extra.

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