Boiler Servicing in
South Shields

What our customers say
Reviews from homeowners across the North East.
Salt air and your flue terminal
The part of your boiler that takes the weather is the bit outside: the flue terminal poking through the wall. Near the coast it gets a steady coat of salt, and over the years that works on the grille, the fixings and the seal where the flue meets the brickwork.
On a service we go outside and look at it properly. Is it corroded? Is the terminal guard sound? Has the wall seal cracked, letting rain track back inside? Then, back indoors, we check the seals on the boiler case, because a room sealed boiler only stays safe while that case is airtight.
Anything we are not happy with, you hear about in plain words, with a price, before we touch it.
What happens when we service your boiler
You should come away knowing whether your boiler is safe, whether it is burning gas the way the maker intended, and whether anything is starting to wear. That takes real measurements, not a glance at the front panel.
We time the gas meter to work out how much gas the boiler is using and compare that with the published figure. A flue gas analyser then tells us how cleanly it is burning. After that we open the boiler up: burner, electrodes, heat exchanger, fan, condensate trap and the internal seals. Safety devices are tested so we know they will shut things down if they need to. The expansion vessel and system pressure are checked too, since a flat vessel is a common cause of pressure dropping in the middle of winter. The full list sits on our main boiler servicing page.
Homes close to the seafront
If you live near Marsden, Horsley Hill or anywhere the wind comes straight in off the water, the outside of the flue is where we spend a bit more time. Salt speeds up corrosion on metal terminals and fixings. A terminal that has started to break up can change how the flue gases clear the wall, so it is worth catching early. We also look for a white crust or staining around the terminal, which tells us how hard the weather is hitting that wall.
Tyneside flats in the older streets
Plenty of the older streets in South Shields are lined with Tyneside flats, one flat upstairs and one down, each with its own boiler. Space is tight, so boilers end up in cupboards or kitchens with the flue going out through the front or back wall. In an upper flat the condensate pipe often has a long, awkward route down to a drain. We check that route at the service, because a pipe that freezes in a cold snap will lock the boiler out until it thaws.
Keeping your warranty
Worcester Bosch, Vaillant and Baxi all expect a yearly service by a Gas Safe engineer to keep their warranty valid. Keep the paperwork we leave you. If you ever need to make a claim, it is the first thing the manufacturer asks for.
Letting a flat or house
A landlord gas safety record, the CP12, is a legal check every year. It is a different job from a service, though we can do both in the same visit. Our landlord boiler service page explains how that works.
What it costs
A standard gas boiler service starts from £80 + VAT. We confirm the price for your boiler when you book, so you know where you stand before we arrive.
What we check on a South Shields service
The coast adds a couple of jobs to the usual list. Here is what we look at.
Where we service in South Shields and the Boldons
We cover NE33 and NE34 across South Shields, plus NE35 and NE36 for Boldon Colliery, East Boldon and West Boldon. That takes in Westoe, Harton, Cleadon Park, Whiteleas, Simonside, Biddick Hall, Marsden, Horsley Hill, Tyne Dock and Laygate. The service price is the same wherever you are in that patch.
Got a different problem? See boiler repair in South Shields, or emergency boiler repair in South Shields if you are without heating or hot water right now.
To book, ring 0191 540 2051.
Boiler service questions from South Shields and the Boldons
What people in NE33 to NE36 tend to ask before booking.
Do you service boilers in East Boldon, West Boldon and Boldon Colliery? +
I live near the seafront. Does my boiler need anything extra at its service? +
Can you service the boiler in an upstairs Tyneside flat? +
How much is a boiler service? +
Why does a boiler need servicing every year? +
Can you do a landlord gas safety certificate at the same time? +
How long does it take? +
Guides from our engineers
Short, plain reads on boilers, faults and heating.
More from us near South Shields
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Our other services in South Shields
For the whole region, start from our main boiler servicing page.
Seeing a fault code on the display? Check it by brand: Worcester Bosch, Vaillant, Baxi, Ideal or Navien.
Not sure if we reach your street? Ring 0191 540 2051 and ask.